Postage

Our aim is to dispatch all pedals within 2 working days. If this is not possible for any given pedal then this will be stated on its product page above the ‘Buy Now’ button or at the top of the products page. Pedals that are posted within the UK will be sent via Royal Mails 1st class signed for service. Pedals send to the EU or Rest of the world will also be send through Royal Mail using one of their tracked or signed for services. For international deliveries – please allow at least 5 working days for your pedal to arrive.

Returns

We offer a 14 day returns policy on all of our pedals – if you decide it isn’t for you then you can return it for a refund. Our terms and conditions are listed below:

The buyer will be responsible for paying the return postage cost.

The cost incurred to us to post the pedal(s) to you will be subtracted from the total payment when a refund is issued. We will not make up numbers here – we will subtract the exact amount that we paid for postage and nothing else.

The pedal(s) must be returned in exactly the same condition it was sent out.

The 14 days starts from the day that you received the pedal(s)

Warranty

All of our pedals come with a 2 year manufacturer’s warranty. In the very unlikely event of a pedal developing a fault we will make it our priority to repair the pedal for you. Please send us an email through our contacts page and we will get back to you asap.

Our Ethos

You may well be wondering why our prices are so competitive? Don’t think that our low prices are a sign of poor quality kit - we sell all of our true bypass pedals directly to the public which removes large mark ups music shops and distributors add to the final price. These are not badly built Chinese pedals which use cheap components; we use top quality parts throughout all of our pedals. We also use our expertise to make sure they will match or indeed exceed the quality of any other pedal out there; no matter what price tag it holds.

We believe in a fair price for all. We use our considerable experience to efficiently build pedals which lead the way in terms of quality.

We also believe that everyone should have at the very least a small consideration for the environment. In our case, we choose to not use production packaging on all of our true bypass pedals sold through our website. This not only reduces our use of printing inks and cardboard but also helps us keep our prices low for you.